Kelsey Cullen

T00779578

Thompson Rivers University: Bachelor of General Studies

Formal Education (credits applied to TRU program)

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Bachelor of General Studies, Thompson Rivers University – Open Learning (in progress)

Diploma in Exercise and Wellness, Camosun College (2013)

Informal Education (credits not applied to TRU program)

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Trauma-& Violence-Informed Care Foundations Certification, The University of British Columbia (2025)

  • Gained foundational knowledge of trauma- and violence-informed care principles, emphasizing safety, trust, choice, collaboration, and empowerment.
  • Learned to recognize the impact of trauma and systemic violence on physical, mental, and social well-being, and how to adapt interactions and practices accordingly.
  • Developed skills to apply trauma- and violence-informed approaches in professional settings, promoting equity, inclusivity, and supportive relationships.

Responsive Feeding Therapy Program, Responsive Feeding Centre of BC(2024)                        

  • Learned principles of responsive feeding, supporting children’s autonomy and self-regulation in eating.
  • Gained knowledge of creating emotionally safe, connected mealtime environments.
  • Studied low-pressure holistic approaches considering developmental, sensory, and family contexts.

Fear-Free Certified Professional Animal Trainer & Pet Sitter, Fear Free (2023 – present)

  • Acquired science-based knowledge and practical strategies to reduce fear, anxiety, and stress in dogs and cats during training, handling, and pet care.
  • Learned to apply humane, science-based approaches to promote positive emotional states, safety, and well-being for dogs and cats in a variety of environments.

Aggression in Dogs Conference Attendee, Aggressive Dog (2023)

  • Studied the biological, environmental, and emotional factors that contribute to canine aggression and behaviour.
  • Learned different approaches to assessing aggressive behaviour and developing individualized, evidence-based behaviour modification plans.
  • Learned humane handling, management, and behaviour modification techniques to safely work with dogs displaying aggression.
  • Studied the role of veterinary behaviour, environmental influences, and social interactions in complex aggression cases.
  • Examined real-world case studies and current research to evaluate evidence-based approaches for managing canine aggression.

AnimalKind Dog Training Accreditation, BCSPCA (2022 – present)

  • Successfully demonstrated proficiency in evidence-based, force-free dog training methods aligned with AnimalKind standards.
  • Validated ability to assess canine behavior and apply humane, positive-reinforcement strategies in training scenarios.
  • Recognized for adherence to ethical standards, professional best practices, and fostering the human–animal bond in training contexts.

Pet First Aid Certification, Walks ‘N’ Wags (2012), Dogsafe (2015, 2019, 2022)

  • Gained knowledge of emergency recognition, prevention, and first-aid procedures for common canine injuries and health issues.
  • Learned to assess and respond appropriately to urgent medical situations in dogs, including CPR, choking, and wound care.
  • Developed understanding of safety protocols and best practices for handling and supporting dogs during medical emergencies.

Online Course – Best Practices for Implementing Interoception-Based Supports, Kelly Mahler, OTD OTR/L(2021)

  • Learned strategies to support children in recognizing and responding to internal body signals to improve self-regulation and emotional awareness.
  • Gained practical knowledge of implementing interoception-based interventions tailored to individual sensory and developmental needs.

Online Course – The 5 Keys to Behaviour Regulation: How to Support ‘Challenging Behaviour’ in a Kinder, More Effective Manner, Kelly Mahler, OTD OTR/L(2021)

  • Gained understanding of the underlying sensory, emotional, and cognitive factors that contribute to behavior challenges.                                                                                                

Adoption Education Program (AEP), Adoptive Families Association of BC (AFABC)(2021)

  • Completed a 15-week education program for prospective adoptive parents, which included modules focusing on at-risk youth, childhood trauma, and cultural sensitivities.
  • Gained understanding of the developmental, emotional, and identity needs of adopted children and adoptive families.
  • Learned strategies to support attachment, build trust, and foster healthy family relationships.
  • Acquired knowledge of best practices and community supports for promoting the long-term well-being of adoptive families.                                        

AFABC Webinars:       

Parenting a Child with Fetal Alcohol Spectrum Disorder (FASD) (2021)

Support & Strategies for Substance-Exposed Children (2021)

FASD: Becoming the Sensory Detective at Home (2021)

  • Gained understanding of the neurodevelopmental, sensory, and behavioral challenges experienced by children with Fetal Alcohol Spectrum Disorder (FASD) and prenatal substance exposure.
  • Learned evidence-informed strategies to support learning, self-regulation, and emotional development in children with FASD and substance-exposed children.
  • Developed skills to assess and adapt home environments, routines, and interactions to promote sensory regulation, resilience, and positive behavior outcomes.

Animal Behaviour Science Symposium Attendee, BCSPCA (2019)

Certificate in Training and Counselling, Academy for Dog Trainers (2013 – 2016)

  • Acquired in-depth understanding of canine learning theory, behaviour science, and evidence-based training methods in this comprehensive 2-year dog trainers program
  • Learned to assess canine behavior and design individualized behavior-modification plans.
  • Studied ethical standards and best practices in humane dog training.
  • Developed client-communication skills, including empathetic coaching and counselling.

Employment History

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Education Assistant, School District #62 (2024 – 2026)

  • Supported children with various disabilities and support needs, adapting strategies to meet individual learning styles.
  • Learned to identify signs of dysregulation in students and proactively implemented adapted techniques to support sensory needs and maintain emotional regulation, based on individual needs.
  • Developed skills in providing a safe, inclusive learning environment, promoting self-regulation in students.
  • Pursued multiple certifications and educational opportunities, including trauma-informed care and responsive feeding therapy, to expand my knowledge and adapt to evolving industry standards.
  • Notable Learning: As an Education Assistant, I developed proactive strategies to help maintain emotional regulation, ensuring a calm and safe learning environment. This experience strengthened my ability to observe, interpret, and respond to the unique needs of each child, fostering their emotional and academic growth.

Dog Trainer/Entrepreneur, Authentic Canine Training, Full-time, Part-time (November 2022 – present)

  • Established an evidence-based dog training business, completing all startup planning, legal, financial, marketing, and operational requirements necessary to begin providing services.
  • Managed all aspects of a small business, including finances, marketing, team building, and client relations.
  • Hired, trained, supervised, and mentored new team members to maintain high standards and promote collaboration.
  • Applied knowledge of dog training to design tailored programs that addressed specific behavioral challenges, leading to a high client satisfaction rate and a growing client base.
  • Utilized Microsoft Office, Google Drive, QuickBooks, and WordPress to streamline administrative tasks, organize client schedules, and track financial records.
  • Regularly analyzed data to assess business performance and make informed decisions
  • Resolved client concerns by evaluating dog behavior challenges and implementing customized training solutions.
  • Applied critical thinking to choose the most appropriate evidence-based methods, ensuring effective and humane outcomes.
  • Handled budgeting and financial forecasting for a small dog training business, ensuring profitability by carefully tracking expenses, revenue, and client payments.
  • Managed payroll and operational expenses, tracked revenues, and developed financial reports to ensure business sustainability.
  • Developed creative training programs to address challenging dog behaviors, adapting evidence-based techniques to suit each dog’s unique needs.
  • Pioneered new business strategies to ensure adaptability in a shifting market
  • Proactively sought out ongoing professional development opportunities to refine training methods, ensuring my practice remained up-to-date with the latest research and best practices.
  • Established and maintained professional partnerships with complementary businesses, creating collaborative relationships that supported client referrals, shared knowledge, and continued professional growth.
  • Notable Learning: Throughout my work as a dog trainer and business owner, I developed a deep understanding for my clients and the heavy emotions they can experience. I learned to support diverse clients with an empathetic, unbiased approach to promote trust and build a positive rapport. Additionally, I honed my critical thinking skills, consistently staying informed on the latest evidence-based training while critically evaluating alternative methods to determine their scientific validity, adhesion to professional standards, and potential harms and benefits of use. I expanded my application of behaviour science to my client and colleague interactions to enhance my compassion and promote a positive and supportive relationships.

Manager/Dog Trainer, K9HQ Doggy Daycare, Full-time (2014 – 2022)

  • Effectively led a team of up to eight employees in a dog-daycare setting, fostering collaboration and ensuring high standards of care
  • Customer service, responded to emails and phone calls
  • Hired, trained, and supervised employees to ensure effective operations
  • Maintained positive client relationships, including during challenging or sensitive matters
  • Implemented innovative business strategies, such as transitioning successfully during COVID-19, by adapting services to enhance profits.   
  • Designed and implemented group training classes to be instructed by various trainers
  • Led weekly training classes, training dogs while educating and coaching owners
  • Mentored team members into managerial roles, promoting professional growth through continuous training and support.
  • Designed customized training plans to meet clients’ individual training goals successfully
  • Developed systems for organizing and tracking client care records, scheduling, and employee performance using digital tools.
  • Implemented effective filing and reporting procedures to ensure seamless business operations
  • Developed and implemented staff training protocols, operational procedures, and evidence-based handling standards.
  • Received dog training mentorship and guidance from experienced industry professionals, applying feedback to refine training practices and business operations.
  • Contributed to the development of the BCSPCA AnimalKind Companion Animal Service Standards through consultation and feedback during the standards development process.
  • Notable Learning: As a dog trainer and manager of a dog daycare, I learned skills in client relations, staff support, and handling sensitive situations with both clients and employees to ensure positive outcomes. I developed fluency with various software programs to streamline administrative tasks, manage scheduling, and maintain the business website, ensuring efficient operations. Additionally, I practiced creative thinking, bringing innovative ideas to the business to improve services and keep it competitive and aligned with evolving industry standards.

Entrepreneur/In-Home Dog Boarding, Westshore K9 Club, Part-Time (2012-2013)

  • Operated an insured, professional dog boarding business, adhering to all industry standards
  • Managed the safe boarding of up to four dogs at a time, overseeing their interactions and ensuring a calm, safe, and secure environment.
  • Developed and implemented strategies for managing dog behavior, preventing conflicts, and ensuring positive socialization during boarding stays.
  • Provided professional, personalized care for each dog, meeting their individual needs and client expectations
  • Communicated effectively with clients, ensuring client satisfaction and trust.
  • Notable Learning: In my in-home dog boarding business, I was responsible for managing the dynamic and ever-changing interactions of multiple dogs at a time, ensuring safety and harmony within the household. I developed and implemented screening protocols to assess the temperament and compatibility of new dogs before introducing them into the environment, minimizing risk and ensuring a positive experience for all dogs. My role required a high level of professionalism, as I communicated effectively with clients to meet individual care needs, while providing personalized, compassionate care in a safe, insured setting.

Volunteer Work

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Seeking Balance Event Co-Presenter, Mental Health Event at Royal Bay Secondary School (2024)

  • Educated groups of students on the mental health and wellness benefits of pet ownership.
  • Demonstrated dog body language with real dogs, allowing hands-on learning opportunities with controlled canine interactions.
  • Created an interactive, visual presentation for engaging, accessible learning.
  • Tailored content for each group of students based on individual group interest.
  • Notable Learning: Through co-presenting to high school students with my dog training colleague, I developed strong public speaking and communication skills, utilized teamwork strategies to collaborate on making the presentation, and learned to present complex information clearly and engagingly. I effectively connected with students by tailoring my presentation to their interests, keeping topics informative and relatable. By creating a presentation that was both visual and interactive, I was able to peak students’ curiosity and foster their interests about strengthening relationships with pets.

Life Skills Symposium Presenter, Royal Bay Secondary School (2023)

  • Delivered engaging presentations on entrepreneurship and pet care to 120+ students separated into small groups.
  • Established an interactive approach by incorporating a dog into the presentation, allowing students to build connection.
  • Notable Learning: Through presenting in a high school setting, I learned to foster meaningful connections through the use of animals, promoting student trust and engagement. Tailoring presentations to an adolescent audience challenged me to adapt my communication style to meet the needs and interests of different groups of students. Throughout each session, I responded to both verbal and non-verbal cues to determine when to shift between direct instruction, interactive canine demonstrations, and student-led questions, creating a dynamic and engaging learning experience.

Event Representative, BCSPCA’s AnimalKind Booth at Pet-a-Palooza (2023)

  • Promoted AnimalKind’s humane, evidence-based training methods while engaging with pet owners at “Ask a Trainer” booth.
  • Developed communication and public speaking skills by answering questions and educating attendees on dog behavior and training.
  • Represented the BCSPCA, fostering brand awareness and trust, advocating for reward-based techniques.
  • Notable Learning: As an Event Ambassador for the BCSPCA AnimalKind program, I honed my confidence in communication and public speaking while engaging with the public at Pet-A-Palooza. The “Ask a Trainer” role required me to think on my feet and respond to a wide range of questions, strengthening my ability to handle impromptu inquiries and provide clear, informative responses under pressure.

Dog Foster Parent, BCSPCA Victoria Branch, Ocean Dog Rescue (2013)

  • Socialized adult dogs with behavior concerns to improve interactions and trust.
  • Provided enrichment and support to promote emotional well-being.
  • Cared for orphaned puppies, focusing on early socialization.
  • Managed general pet care, including feeding, exercise, and basic training.
  • Notable Learning: While fostering dogs, I gained experience in socializing, providing behavioral enrichment, and managing diverse needs. I improved their interactions with people and other animals, ensuring they felt safe and confident. Fostering puppies deepened my understanding of early development and the importance of socialization. This experience strengthened my ability to adapt care strategies based on each dog’s needs.

Dog Walker, BCSPCA Victoria Branch (2010 – 2012)

  • Ensured the safety of dogs and the public during walks, adhering to safety protocols.
  • Recorded observations on dogs’ health and behavior, contributing to overall care.
  • Followed specific instructions and protocols to provide consistent, high-quality care.
  • Notable Learning: As a volunteer dog walker, I ensured the safety of dogs and the public by following strict protocols and maintained detailed records of dogs’ health and behavior, contributing to their care. This role strengthened my skills in responsibility, adherence to guidelines, and animal handling.

Dance Choreographer, P.A.C.E. Musical (2009 – 2011)

  • Communicated choreography and provided feedback to K-12 students, adapting to diverse learning styles.
  • Led and motivated large groups, managing rehearsals and ensuring students were prepared for performance.
  • Created original choreography that aligned with the production’s vision, adapting for varying skill levels.
  • Used problem-solving skills to adjust routines and address challenges, maintaining a positive environment.
  • Notable Learning: I developed strong skills in leading choreography to diverse groups of students, adapting my teaching to various learning styles and abilities. I successfully managed rehearsals and ensured the seamless execution of the choreography, while fostering a collaborative, inclusive atmosphere. By thinking creatively and applying problem-solving strategies, I was able to adjust routines to fit different skill levels and overcome any challenges that arose.

Interests and Additional Experiences

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Meditation and Stress Management (2019 – present)

  • Focus on self-regulation and mindfulness to reduce stress and improve mental and emotional health.
  • Passionate about teaching mindfulness and stress reduction practices to children to help them build resilience and emotional literacy.
  • Notable Learning: I have developed skills to control my stress levels through guided meditations on an app, grounding techniques provided by clinical counsellors, and yoga postures in group classes.

Parenting a Child with High Support Needs (2017 – present)

  • Advocated for comprehensive assessments and coordinated appropriate therapeutic, medical, and educational supports.
  • Interviewed prospective therapists, scheduled therapy sessions, and managed intervention plans.
  • Researched and implemented best practices for behavior support, including sensory integration therapy, emotional regulation strategies, and educational resources.
  • Navigated and managed government funding for therapy services and resources.
  • Advocated for inclusion and accommodations in educational settings.
  • Supported the development and growth of emotional regulation, social skills, resilience, and self-advocacy.
  • Implemented distance learning curriculum, supported individualized instruction, and adapted educational strategies to meet child’s learning needs.
  • Collaborated with distance learning educators to access resources, monitor progress, and support ongoing learning.
  • Notable Learning: Parenting a child with high support needs has strengthened my ability to research and implement effective strategies for education, therapy, and emotional support. Advocating for my child’s inclusion in educational settings honed my problem-solving and communication skills, while also fostering resilience and self-regulation. These experiences have deepened my understanding of how to identify and apply resources to support individual child development.

High-Conflict Communication and Emotional Intelligence (2021 – present)

  • Developed conflict de-escalation and strategic communication techniques to navigate high-conflict situations.
  • Applied cooperative communication strategies while maintaining clear boundaries to support collaborative child-focused decision-making.
  • Strengthened emotional regulation and self-awareness to communicate effectively in emotionally challenging situations.
  • Learned to recognize stress responses and implement evidence-based coping and grounding strategies to maintain effective communication.
  • Notable learning: My experiential learning of navigating a high-conflict relationship and co-parenting arrangement contributed significantly to the development of transferable competencies related to interpersonal communication, emotional regulation, crisis response, conflict management, behavioural observation, reflective practice, and adaptive problem-solving.

Health and Wellness (2002 – present)

  • Participated regularly in running, yoga, strength training, and recreational sports.
  • Incorporated physical activity into daily life as part of a holistic approach to health and wellness.
  • Modelled healthy lifestyle habits and encouraged a positive relationship with physical activity for my child.
  • Notable learning: Through over two decades of maintaining an active lifestyle, I have developed a deep appreciation for the connection between physical health, emotional regulation, and overall wellness. I have learned that regular physical activity is an intentional strategy for improving resilience, managing stress, increasing productivity, and supporting mental health. This experience has also shaped my approach to parenting by modelling healthy behaviours and encouraging a positive, lifelong relationship with exercise, emphasizing well-being rather than performance or appearance.

Summary of Life-Long Learning in Categories

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  • Current TRU Program
    • Bachelor of General Studies in progress
  • Dog Training & Behaviour
    • Dog Trainer/Entrepreneur
    • Business Manager
    • Dog Boarding
    • Fear-Free Certified Professional Animal Trainer & Pet Sitter
    • AnimalKind Dog Training Accreditation
    • Pet First Aid Certification
    • Animal Behaviour Science Symposium Attendee
    • Certificate in Dog Training and Counselling
    • Event Presenter
    • Event Representative
    • Dog Foster Parent
    • Dog Walker
  • Parenting & Supporting Children
    • Parenting a Child with High Support Needs
    • Education Assistant
    • Trauma-& Violence-Informed Care Foundations Certificate
    • Responsive Feeding Therapy Program
    • Adoption Education Program
    • Adoptive Families of BC Online Webinars
    • Occupational Therapy Online Courses
    • Dance Choreographer for Children
  • Health & Wellness
    • Diploma in Exercise and Wellness
    • Meditation and Stress Management
    • High-Conflict Communication and Emotional Intelligence
    • Health & Fitness Enthusiast